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- It appears my website is down, what do I do?
If you are unable to access your website hosting by us, there could be a number of things you can do to find out why. Check ... - I need to update my WHOIS information, how can I do it?
If you find that you need to edit your domain's WHOIS information, you can call us at 508-646-0030 and we'll be able to process the ... - I can't reach my 'my.cape.com' website. Why?
We recently phased out the my.cape.com domain name structure. Instead, you will need to use my.capecom.org. For example, if your URL was mypersonalsite.mycape.com, you'll need ... - I can receive, but I can't send. What should I do?
You may find that out of the blue, you may be able to receive messages just fine, but be unable to send messages out. If ... - I'm getting a message stating my IP address has been blocked.
On rare occasions, some customers may receive a message indicating their IP address has been blocked when accessing their websites. This could be caused by ... - I sent you a check payment but it wasn't applied to the account. Why?
If you sent us a payment that wasn't applied to the account, please be sure to check that the check was cashed. If it was, ... - I'm not getting some emails, are they being blocked?
If you are expecting a certain message, and you're not receiving it (also assuming the sender is not receiving a bounceback message), it may be ... - I just upgraded my Mac OS, and now I can't receive and/or send emails in Mac Mail.
If you are upgrading to a later version of Mac OS X, such as Yosemite, El Capitan, or Sierra, you may encounter issues in which ...